Managed IT services
Onsite & Remote IT Support for Your Dental Practice
When a front desk computer freezes or an operatory workstation cannot open X-rays, your schedule stops. Dental Technologies provides onsite and remote IT support built for dental offices, so many problems are fixed remotely without waiting for a visit, and the rest get a technician at your office.
Our support team knows dental workflows: practice management software, imaging sensors and cameras, printers, phones and the network that connects them. Onsite and remote support is available to customers on our managed IT services for dental offices.
Fast Remote Fixes
Secure remote sessions let a technician see the problem and fix software, printing and login issues without waiting for a visit.
Onsite When Needed
Hardware failures, new equipment and network problems get a technician at your office to finish the job in person.
Dental-Specific Know-How
Our technicians support imaging sensors, intraoral cameras, operatory computers and practice software every day.
One Team That Knows You
Customers on our monthly managed IT plans work with one support team that already knows their office and equipment.
How Our Dental IT Support Works
Support should be simple for your staff. Here is what happens when your office needs help:
- Reach a technician: call or submit a ticket and talk to a live technician who supports dental offices every day.
- Remote first: with your permission, we connect securely to the affected computer and fix the issue while your team keeps working.
- Onsite if needed: when the problem is hardware, cabling or new equipment, we schedule a technician to come to your office.
- Follow-up: we document the fix and look for the root cause, so the same problem does not keep coming back.
What kinds of problems can be fixed remotely?
Most software, login, printing, email and practice management issues can be handled remotely. Failed hardware, new installations and cabling usually need an onsite visit.
Do you work with our imaging and software vendors?
Yes. Through our vendor management service we contact your vendors directly and stay on the issue until it is resolved.
Get a quote for dental IT support for your office.
What we cover
- Remote Help Desk
- Onsite Technicians
- Workstation Support
- Imaging Support
- Printers & Scanners
- New Equipment Setup
Get an IT plan quote for your dental office
Talk with a dental IT specialist about your office, your locations and your goals. IT plans start at $219.95/month.
Cherry Hill, NJ 08003
(856) 452-1141
Newark, DE 19702
(302) 565-1141