Open Dental IT Support and Managed IT Services for Dental Practices

We specialize in Open Dental IT support for modern dental offices, delivering secure, reliable managed IT services designed around HIPAA requirements and the daily needs of dental offices that run Open Dental. One team manages your servers, workstations, network, backups and cybersecurity, so your practice software runs fast and stays protected.Open Dental is a highly customizable platform with deep third‑party integrations, and choosing the right managed IT partner matters. Dental Technologies Inc. supports Open Dental environments and is listed as an Open Dental third‑party vendor for Computer Networking, helping dental practices build stable, secure systems around their software.Dental Technologies Inc. is an independent IT services provider and is not affiliated with or endorsed by Open Dental Software.

Open Dental Support

Migration Support

• We work directly with Open Dental and approved vendors to support seamless migrations.
• Our focus is preparing and maintaining the IT infrastructure before, during, and after migration events.
• Ongoing support ensures long‑term stability and performance once migrations are complete.

Infrastructure Support

• On‑prem, cloud, and hybrid Open Dental server environments
• Network design, firewalls, VPNs, and secure remote access
• Backup, disaster recovery, and business continuity planning
• Endpoint management for workstations and imaging devices

Security & Compliance

• HIPAA‑aligned security controls and monitoring
• Encryption, access control, and audit readiness
• Ransomware prevention and incident response planning
• Secure integrations with third‑party Open Dental tools

Technical Know-How

• MySQL database health monitoring (no database modification)
• Server performance, latency, and resource optimization
• Workstation imaging and device integration
• Open Dental bridges (clearinghouses, imaging, payment tools)
• Awareness of Open Dental release cycles and environment impact

Open Dental Support FAQs

Do you provide Open Dental IT support or Open Dental software support?

We provide infrastructure‑level IT support for dental practices using Open Dental. This includes servers, networks, security, backups, and system performance. We do not modify or develop Open Dental software or access the Open Dental database.

Can Dental Technologies Inc. help with Open Dental migrations?

Yes. We work directly with Open Dental and approved vendors to support seamless migrations by preparing and stabilizing the IT infrastructure before, during, and after the migration process. Migration execution and database changes are handled by Open Dental or authorized providers.

Are you an approved Open Dental third‑party vendor?

Dental Technologies Inc. is listed as an Open Dental third‑party vendor for Computer Networking. Our role is to support the IT systems Open Dental relies on while preserving database integrity at all times.

Do you access or modify the Open Dental database?

No. We do not write to, modify, or directly access the Open Dental database. All support is infrastructure‑level only to ensure system stability, security, and compliance.

What types of Open Dental environments do you support?

We support on‑premises, cloud‑hosted, and hybrid Open Dental environments, including servers, workstations, imaging devices, integrations, backups, and HIPAA‑aligned security controls.

Do you offer managed IT plans for Open Dental offices?

Yes. Our managed IT plans cover your whole office, not just the Open Dental server: 24/7 monitoring and security patching, live help desk support, onsite and remote support, server cloud backup, cybersecurity and vendor management, all on one monthly invoice.

Can you support the other software and devices we use with Open Dental?

Yes. Most offices run Open Dental alongside imaging software, sensors, intraoral cameras, phones, payment tools and clearinghouses. We support the workstations, servers, network and integrations around all of them and coordinate directly with each vendor through our vendor management service.

Managed IT Services for Open Dental Offices

Open Dental is only as reliable as the computers, server and network it runs on. Our managed IT services for dental offices cover the whole practice on one monthly plan, so your team has one IT partner instead of juggling several vendors.

• 24/7 monitoring and security patching for your Open Dental server and every workstation
• Live help desk plus onsite and remote IT support for front desk, operatory and imaging computers
• Encrypted onsite and cloud backups with tested restores
• Cybersecurity and HIPAA-compliant IT, with a signed HIPAA business associate agreement
• Network design and installation for new and existing offices
• Vendor management with Open Dental, imaging, phone and internet providers

Get a managed IT plan quote for your Open Dental office.

Open Dental IT Partner

Dental Technologies Inc. is a single-source provider of cloud-hosted infrastructure specializing in IT & compliance technologies that dental offices require to run efficiently, securely, and stay compliant. We provide affordable solutions that seamlessly integrate cloud-based services with your on-premises server(s) & computers, while also managing your day-to-day operational IT needs. Dental Technologies helps make HIPAA compliance easy, while protecting you and your patients' sensitive data with industry-leading cybersecurity tools and methodologies.

What We Support

• Open Dental server and workstation environments
• On‑premises, cloud‑hosted, and hybrid infrastructure
• HIPAA‑aligned security and compliance controls
• Day‑to‑day managed IT and operational support

Scope Limitations (Infrastructure‑Only Support)

• Modify or access the Open Dental database
• Develop custom Open Dental software
• Alter Open Dental program logic or workflows

We support Open Dental environments across approved integrations, program bridges, and third‑party vendors. All support is infrastructure‑level only, with flexible business‑hours and after‑hours options and strict preservation of database integrity.